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Frequently asked questions

Most frequent questions and answers

Absolutely! Our horse riding tours cater to all levels, from beginners to experienced riders. Our professional guides ensure a safe and enjoyable experience for everyone.

To some extent – yes. Sometimes we will have to because the weather isn’t always ideal and we want to stay in shallow, calm waters to keep the trip enjoyable. Changes are also dependent on our cancellation policy and availability.

Certainly! You can customize your experience by combining horse riding, jetskiing, and safari tours. Contact our team to create your perfect full-day adventure package.

Yes, riding lessons are available for participants of all ages, including children. Our experienced instructors tailor lessons to the skill level of each rider.

Absolutely! Our safari tours are designed to be family-friendly, offering an exciting and educational experience for participants of all ages.

You need to cancel 72 hours in advance to receive a full refund, 48 hours you will receive 50% refund and there is no refund if cancelling within 24 hours.

Please arrive 15 minutes prior to your scheduled activity time. For specific pick-up times, check the list below:

  • Horseback Riding Pick-Up
  • Safari Pick-Up
  • Yes, our maximum weight limit is 220 lbs.

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